excellent location, direct access to shopping mall, spacious family rooms

The elevator situation is frustrating with slow service!!! The sofa bed was broken and seriously cramped our space!!! Minor details like insufficient light control and a small pool area need attention!!!

discover exceptional service and a heartwarming birthday surprise with great amenities

Memorable experience at Pullman Dubai.

The hotel is perfectly linked to a shopping mall, making it super convenient for grabbing snacks. The pool was heated and a nice hangout spot. Loved the heated pool and super easy access to shopping.

Excellent hotel stay with a stunning view of downtown. The executive lounge served fresh salads and made-to-order breakfasts, enhancing the experience. However, the misleading spa promotion was a drawback, as only limited services were included. Overall, a wonderful spot for a getaway, though clarity on promotions is needed.

We had a fantastic time exploring Dubai, especially enjoying a dhow cruise across the creek. The staff was incredibly welcoming, and the breakfast spread was delightful. A special shoutout to the friendly lady at the executive lounge who made our stay memorable with gestures that truly made us feel at home.

In my wife’s opinion, the air conditioning could be more stable since it felt inconsistent during the night, making it a bit uncomfortable.

The hotel features a great location, allowing easy access to a nearby mall, and the staff are exceptionally friendly and attentive, making the stay enjoyable. However, I encountered some issues with missing items and a couple of maintenance needs in the room. Overall, it was a pleasant experience.

Great pool area and convenient mall access, but room service could be quicker.

I had a fantastic time enjoying the rooftop pool with stunning views and indulging in a blissful deep tissue massage at the spa. The only little hiccup was the restaurant service, where I noticed unclean tables during breakfast, but it didn't ruin my overall experience. If you're thinking about visiting, definitely check out the spa services. they’re a real treat! 😊

I was enamored by the sleek and minimalist design of the common areas, making it not only stylish but easy to navigate. The welcoming atmosphere and attentiveness of the staff made my stay genuinely pleasant.

More accessible seating in common areas would help seniors.

great dining but room decor needs improvement

The dining experience was outstanding, especially the Friday fish buffet that showcased fresh, quality options. The service team, particularly those in the restaurant, provided exceptional hospitality, making me feel truly valued during my stay.

The room decor felt somewhat dated compared to the rest of the hotel’s modern amenities.

I had a great stay. The location was easy access to shopping and transport. The room was spacious and modern. Staff were friendly and attentive. Breakfast had many options.

the staff were exceptionally friendly and accommodating, especially in the executive lounge. the room was clean, spacious, and modern, making our family trip enjoyable.

the elevator system was slow at times.

I loved the breakfast buffet—especially the freshly baked croissants! The room was spacious but the pillows needed to be replaced. Overall, a nice stay.